FAQ | PAYSTRAX

How often are commissions paid?

Dovile Kasparaviciute — Tue, 29 Jul 2025 10:09:28 +0000

Payouts are typically made on a monthly basis, but this may vary depending on the agreement.

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How is the referral fee calculated?

Dovile Kasparaviciute — Tue, 29 Jul 2025 10:09:10 +0000

The fee is typically based on a percentage of the revenue generated by the referred merchant.

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Can I track the status of my referrals?

Dovile Kasparaviciute — Tue, 29 Jul 2025 10:08:46 +0000

Yes, we provide visibility into referral performance and commission status through regular updates.

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Is there a minimum number of referrals required?

Dovile Kasparaviciute — Tue, 29 Jul 2025 10:08:25 +0000

No, there’s no minimum. Each qualified referral can earn a commission.

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Can an individual become a referral partner?

Dovile Kasparaviciute — Tue, 29 Jul 2025 10:08:06 +0000

Yes, we offer referral agreements to both individuals and businesses.

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Are there setup or monthly fees?

Dovile Kasparaviciute — Tue, 29 Jul 2025 10:03:26 +0000

Pricing is tailored based on the merchant’s industry, processing volumes, and business model.

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What is the average settlement period?

Dovile Kasparaviciute — Tue, 29 Jul 2025 10:03:03 +0000

Settlement timelines depend on the merchant’s business model and risk profile. Typical cycles include T+3, T+5, or T+7.

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How are settlements processed?

Dovile Kasparaviciute — Tue, 29 Jul 2025 10:02:14 +0000

Once a transaction is processed, the funds – after deducting applicable fees – are settled to the merchant’s account. Settlement frequency can be daily or weekly, depending on the terms of the merchant’s contract.

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Where can payments be processed?

Dovile Kasparaviciute — Tue, 29 Jul 2025 09:59:08 +0000

We support global payment processing in all regions where no sanctions are in place.

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How is currency conversion calculated for settlements?

Dovile Kasparaviciute — Tue, 29 Jul 2025 09:50:41 +0000

FX rates are calculated based on the official Visa and Mastercard rates.

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Can merchants request additional settlement currencies?

Dovile Kasparaviciute — Tue, 29 Jul 2025 09:45:42 +0000

Yes, additional currencies can be evaluated and added depending on merchant needs and approval.

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What currencies do you support for processing and settlement?

Dovile Kasparaviciute — Tue, 29 Jul 2025 09:44:56 +0000

We currently support all ISO currencies for processing and 17 settlement currencies: Australian Dollar, British Pound, Canadian Dollar, Czech Koruna, Danish Kroner, Euro, Hungarian Forint, Iceland Krona, Japanese Yen, New Zealand Dollar, Norwegian Krone, Polish Zloty, Romanian Leu, Singaporean Dollar, Swedish Krona, Swiss Franc, US Dollar.

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Are rolling reserves required?

Dovile Kasparaviciute — Tue, 29 Jul 2025 09:30:26 +0000

Rolling reserves may apply depending on the business type and setup. While most merchants start with one, we regularly review reserve conditions and may reduce or remove them over time.

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Is there a minimum volume requirement for partners to maintain the partnership?

Dovile Kasparaviciute — Tue, 29 Jul 2025 08:50:50 +0000

We don’t have any minimum volume requirements, however, there are other criteria that would be looked at to ensure the partnership is viable for all involved.

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Can partners customise the services to meet the unique needs of their clients?

Dovile Kasparaviciute — Tue, 29 Jul 2025 08:50:29 +0000

Yes. We offer a variety of financial services that can be adjusted to your customers’ needs. At every step, we endeavour to ensure that the services and solutions we offer are fit for purpose for each case. We don’t want to offer a solution that won’t work and cause disruption to anyone’s day-to-day business.

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What criteria do you consider when evaluating potential partnerships?

Dovile Kasparaviciute — Tue, 29 Jul 2025 08:50:05 +0000

We review the overall business operating model, the merchant portfolio, size and requirements. We do this to ensure that the partnership will work for all involved, including the merchants, and offers the best opportunities to all involved.

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What type of agreements are there?

Dovile Kasparaviciute — Tue, 29 Jul 2025 08:49:34 +0000

We currently offer two types of opportunities to our partners – so whether you are an ISO or wish to be a completely hands-off referral partner, we can work on a flexible approach with you. Read more about the options available and the chance to add a new revenue stream through partnering with us on […]

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How can I become a partner?

Dovile Kasparaviciute — Tue, 29 Jul 2025 08:47:12 +0000

To become a partner, fill out our partner application form. Our representatives will contact you to discuss the potential partnership and the details.

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How long does risk assessment take when onboarding?

Dovile Kasparaviciute — Fri, 21 Jun 2024 05:40:08 +0000

Risk assessment of the business is a crucial process before starting the onboarding. Depending on the business and given information, risk assessment can take from few hours to weeks. The more information provided, the sooner the onboarding process can begin.

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What integration method (server-to-server or widget) should I choose?

Dovile Kasparaviciute — Fri, 21 Jun 2024 05:35:14 +0000

Choosing the integration method depends on your personal needs and experience. While API server-to-server integration is more flexible, it requires more coding experience. JavaScript widget requires less technical knowledge but cannot offer the same flexibility as API server-to-server integration.

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