Find answers to your questions

We don’t have any minimum volume requirements, however, there are other criteria that would be looked at to ensure the partnership is viable for all involved.

Yes. We offer a variety of financial services that can be adjusted to your customers’ needs. At every step, we endeavour to ensure that the services and solutions we offer are fit for purpose for each case. We don’t want to offer a solution that won’t work and cause disruption to anyone’s day-to-day business.

We review the overall business operating model, the merchant portfolio, size and requirements. We do this to ensure that the partnership will work for all involved, including the merchants, and offers the best opportunities to all involved.

We offer three types of opportunities to our partners – ISO, Referral, PayFac partnership models with full flexibility depending on your business type.

To become a partner, fill out our partner application form. Our representatives will contact you to discuss the potential partnership and the details.

Pricing is tailored based on the merchant’s industry, processing volumes, and business model.

Settlement timelines depend on the merchant’s business model and risk profile. Typical cycles include T+3, T+5, or T+7.

Once a transaction is processed, the funds – after deducting applicable fees – are settled to the merchant’s account. Settlement frequency can be daily or weekly, depending on the terms of the merchant’s contract.

We support global payment processing in all regions where no sanctions are in place.

FX rates are calculated based on the official Visa and Mastercard rates.

Yes, additional currencies can be evaluated and added depending on merchant needs and approval.

We currently support all ISO currencies for processing and 17 settlement currencies: Australian Dollar, British Pound, Canadian Dollar, Czech Koruna, Danish Kroner, Euro, Hungarian Forint, Iceland Krona, Japanese Yen, New Zealand Dollar, Norwegian Krone, Polish Zloty, Romanian Leu, Singaporean Dollar, Swedish Krona, Swiss Franc, US Dollar.

Rolling reserves may apply depending on the business type and setup. While most merchants start with one, we regularly review reserve conditions and may reduce or remove them over time.

We currently offer two models:
1. PayFac Partnership – for licensed institutions that onboard merchants, conduct KYC/AML, and manage risk independently.
2. Acquiring as a Service (AqaaS) – for partners that retain the merchant relationship while PAYSTRAX handles onboarding, underwriting, and compliance.

No, acquiring is processed through PAYSTRAX’s existing card scheme licenses. However, there may be separate Payment Facilitator registration with card schemes required for partners.

Partners must maintain approved onboarding procedures, AML/CTF frameworks, transaction monitoring systems, and chargeback and fraud controls, aligned with PAYSTRAX and card scheme requirements.

Yes, a financial licence is typically required to operate under the PayFac partnership model. Exact requirements may vary depending on the level of control and responsibilities the partner takes on.

Payouts are typically made on a monthly basis, but this may vary depending on the agreement.

The fee is typically based on a percentage of the revenue generated by the referred merchant.

Yes, we provide visibility into referral performance and commission status through regular updates.

No, there’s no minimum. Each qualified referral can earn a commission.

Yes, we offer referral agreements to both individuals and businesses.