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Network tokens

Can I start using network tokens without changing my current payment flow?

In many cases, yes. Network tokenisation can often be integrated with minimal disruption to your existing setup. Token provisioning and usage can be handled behind the scenes, allowing you to continue using your current payment APIs while gaining the benefits of improved security, reliability, and performance.

Can network tokens be used across multiple payment channels or platforms?

Yes. Network tokens are designed to be used in various payment environments, including e-commerce, mobile apps, and recurring billing. However, they are merchant-specific, meaning they can only be used by the business that requested them, which further enhances security.

Are there additional costs associated with using network tokens?

Costs can vary depending on your business model, transaction volume, acquiring setup, and other factors. Pricing can vary based on how tokens are provisioned and processed, as well as any scheme-related fees. We recommend discussing your specific use case with our team to understand the most suitable and cost-effective approach for your business.

How can network tokens help improve authorisation and approval rates?

Because network tokens are provisioned and managed through the card schemes with issuer participation, they provide fresher and more trusted data. This leads to higher approval rates, as issuers are more likely to approve transactions made with scheme-issued tokens compared to those made with static card-on-file data. 

Will network tokenisation work if a customer’s card is lost or replaced?

Yes. One of the key advantages of network tokens is that they are automatically updated by card schemes when a customer’s card is reissued due to loss, theft, or expiry. This ensures uninterrupted payment continuity without requiring the customer to manually update their card details.

How do network tokens differ from traditional card-on-file storage?

Traditional card-on-file storage involves saving the customer’s actual card number (PAN), which can pose security and compliance risks. Network tokens, on the other hand, are unique payment credentials issued through card schemes that replace the PAN. They offer greater security, are automatically updated when card details change, and are tied to both the merchant and the card, making them unusable elsewhere.

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